Privacy Policy
At Global Gems Stones, accessible from https://globalgemsstones.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and services.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
- Order history
b. Non-Personal Information
- Browser type and version
- IP address
- Referring pages
- Time spent on site
- Device type
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order updates and shipping notifications
- Provide customer support
- Improve user experience and site functionality
- Send promotional emails (with your consent)
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners to:
- Process payments
- Deliver your order via shipping carriers
- Provide marketing or analytics services
- Comply with legal obligations
All partners are required to keep your information secure and confidential.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Types of cookies we use:
- Essential cookies for site functionality
- Analytical cookies to track usage
- Marketing cookies for targeted ads (only with your consent)
5. Data Security
We implement robust security measures to protect your personal information, including SSL encryption and secure third-party payment gateways. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your devices.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at: privacy@globalgemsstones.com
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. Continued use of our site after changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: privacy@globalgemsstones.com
- Phone: (+92) 315 9093495
- Mailing Address: JB 3203, B1, 919/1 jewelry Trade Centre Silom Road. Banarak, Bankok 10500, THAILAND